Chatbot vs Virtual Assistant: Understanding the Difference

Conversational artificial intelligence (AI) refers to technologies, like chatbots or virtual agents, which users can talk to. They use large volumes of data, machine learning, and natural language processing to help imitate human interactions, recognizing speech and text inputs and translating their meanings across various languages. It uses artificial intelligence (AI) along with natural language processing (NLP), and machine learning (ML) at its core. […]